Returns & Exchanges
At TVOUTLET.CA, we want you to be completely satisfied with your electronics purchase, which is why we offer a 30-day return window for most products in their original packaging. Please ensure all accessories and documentation are included to facilitate a smooth refund or exchange process.
Initiate Your Request
Log into your account or contact our support team to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.
Prepare the Package
Carefully pack your TV or electronic device in its original box with all original padding, cables, and remote controls to prevent damage during transit.
Ship to Service Center
Affix the provided shipping label or address the package to our returns department, ensuring the RMA number is clearly visible on the outside of the box.
Inspection and Refund
Once our technicians verify the unit's condition and serial number, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing